Call for tenders: Travel Agency Services
Title: Travel Agency Services
Contracting authority: European Network of Living Labs iVZW
Deadline for submitting tenders: 07/03/2019 (18h00 CET)
Contract type: Services
Tender reference number: 2019-01
ENoLL is seeking a qualified travel Agency to make travel and accommodation arrangements for ENoLL’s staff and members travelling across Europe and beyond, with emphasis on the EU Member states.
TED Publication date 22/01/2019 (www.enoll.org)
Question/ additional information deadline 01/03/2019
Answer deadline N/A
Time limit for receipt of tenders 15/03/2019 (18h00 CET)
Announcement selected Travel agency 05/04/2019 (18h00 CET)
The following services are expected but not limited to:
• Flight Reservations, cost-effective flight reservations to all destinations for individuals and groups.
• Accommodation, based on the customer needs (location and price).
• Car Hire, beneficial relationships with car rental companies is desired.
• Delivery Service, tickets, itinerary travel documents delivered on time and free of charge.
• Travel Insurance, support with procedures for cancelation or change of trip arrangements is highly desired. Facilitation of documentation needed to request the insurance coverage.
• Airline Loyalty, incentives, benefits to join loyalty programs with airlines.
• Emergency Service, effective contact between customers and the travel agency is desired.
• Accounting Services, issue of invoices and delivery to contact person (office and accountant) is required. Customer control account report/statements with all trips booked per month is desired.
• Efficient procedure to make trip arrangements, an efficient communication system between ENoLL members and the travel Agency to make trip arrangements is highly desired.
• Information on fees or any other extra incurred expense, a document with information on the travel agency policies is needed.
Please, send your application to firstname.lastname@example.org with copy to Leidyenriquez@enoll.org