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Wallonia ehealth Living Lab (WeLL)

Wallonia ehealth Living Lab (WeLL)

The WeLL aims to put innovation at the service of patients, seniors, citizens and health actors. By integrating users into the heart of thinking, we anticipate changes and needs in health and ensure better ownership of innovations. Through our actions, we work to development of innovations that are meaningful for stakeholders while maximizing positive effects for the territory in terms of economic, social and societal development as well as than education.





Lara Vigneron [javascript protected email address]
15/1 rue Bois Saint-Jean, 4102 Seraing (Liège)
21 rue Jean Sonet, 5032 Les Isnes (Namur)
Wallonia ehealth Living Lab (WeLL)


Methods and tools to involve end-users are used for recruitment, for encouraging participation to activities, for keeping an ongoing community dynamic, for generating ideas, and in some case for giving the opportunity to end-users to be leaders of projects. Among these methods and tools that can help for one or several of these objectives, we can find:

  • Before workshops: call for participations, e.g. call Happy Mum, call Pharmily, etc., are sent to the WeLL’s mailing list, and are largely broadcasted through social network channels;
  • During workshops: “design thinking” and “creative problem solving” tools used in order to benefit from collective intelligence of end-user participants; these tools are always described in the feedback document sent to participants. Examples of tools are brainstorm, world café, scenarios, Thau method, prototyping, mind mapping, Chinese portraits, etc.;
  • After workshops: content feedback is sent to each participant of workshop with an invitation to participate to next project activities (e.g. co-creation workshop (Happy Mum), co-creation workshop (Brain Peace), exploration workshop (Fil d’Ambroise))


In a continuous communication process, WeLL’s communication channels are used (website, twitter, facebook, monthly newsletter, pinterest) to communicate regularly on its activities; The WeLL co-organises various events (which are not directly linked to the projects) to attract new participants (e.g. increase awareness to Living Lab approach, and keep end-users active in the activities of the WeLL), e.g. Festival ImageSanté, disruptive medicine workshop, Cocktail Challenge, etc.


Examples of tools used in the Living Lab:

  • brainstorming,
  • world café,
  • scenarios,
  • Thau method,
  • prototyping,
  • mind mapping,
  • Chinese portraits

Historically Labelled Living Labs


Since its formation in 2006 ENoLL has labelled 440+ Living Labs. See the full list of Labelled Living Labs who are not active members of the network.



Health and Wellbeing Living Lab symposium

Tuesday, 20 Feb 2024
Brussels, Belgium
The VITALISE consortium together with ENoLL are glad to announce the organization of the event entitled “Health and Wellbeing Living Lab symposium” that will be held in Brussels, Belgium on the 20th of February 2024.

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