The initiative started as the Business incubator Pismo Novska (focused on game development, AI, and blockchain technology) and later evolved into the first living lab in the Sisak-Moslavina County, and first to have the aim of using AI, gaming and blockchain technology solutions in digital transition and debureaucratization of public administration, which has been recognized as the County’s major problem for years. Pismo Hub has established quality long-term relations with different groups of stakeholders (NGOs, government, academia, and private sector), given the type of business its host organization does as a regional development agency and due to its extensive network of business partners.

The host organization is also a part of a number of renowned consortiums –Digital Innovation Hub DIGI SI DIH, Digital Innovation Hub Blockchain for Trusted Data Ecosystems, European Digital Innovation Hub for Smart Health, ARAGÓN DIH and other partnerships in this particular field. After the end of a pilot project in one local public administration unit, it is expected that other cities and municipalities will adopt the serious game and blockchain-based CRM program solutions being developed at the moment and implement it with help of the LL Pismo Hub in their own administration and city finances, which will also contribute to learning about LL and adopting its methods in this area.